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Discover true elegance with Premium Hour’s custom Seiko watches, crafted with distinctive Arabic dials. Have a question or ready to create yours? Get in touch to start your journey.

Formulaire de contact

FREQUENTLY ASKED QUESTIONS

Are these original Seiko watches?

No, these watches are custom-built using Seiko parts. We do not modify original Seiko watches; instead, we assemble high-quality aftermarket components to create unique, classy, and elegant designs.

Do you ship worldwide?

Yes, we ship worldwide. To select your country and currency, simply visit the homepage and choose your preferred option.

When will I receive my tracking number?

Once your order is placed, our team will take approximately 1 to 2 business days to assemble your watch. You will receive a tracking number via email once your order has shipped.

Do you accept refunds?

Yes, we accept refunds for manufacturing defects. If your watch arrives with a defect or is faulty from the factory, we will gladly assist you with a return or exchange.

What if the watch doesn’t fit me?

Our watches come with extra links, and they are easy to adjust for the perfect fit. This allows the watch to comfortably fit any wrist size.